Privacy Policy

RPE Systems LLC ("RPE Systems," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.rpesystems.com, use our Chaos Tax Assessment at chaos.rpesystems.com, or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: When you voluntarily provide it — such as your name, email address, phone number, and business name when completing the Chaos Tax Assessment or contacting us.
• Assessment Data: Responses to assessment questions that help us estimate your operational costs and business metrics. This information is used solely to generate your Chaos Tax report and provide relevant recommendations.
• Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit.
• Communications: Records of any correspondence you send to us, including emails and form submissions.

2. How We Use Your Information

We use the information we collect to:

• Deliver your Chaos Tax Assessment results and personalized report
• Contact you to discuss your assessment results and RPE Systems services
• Send follow-up communications relevant to your inquiry, including educational content about operational improvement
• Improve our website, assessment tools, and services
• Comply with legal obligations
• Protect against fraudulent or unauthorized use of our services

3. Text Message Communications

By providing your phone number and checking the consent box on our assessment form, you consent to receive text messages from RPE Systems LLC, including appointment reminders, account updates, and follow-up communications related to your assessment. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for assistance.

4. Marketing Communications

By checking the marketing consent box on our assessment form, you consent to receive marketing and promotional messages from RPE Systems LLC, including special offers, service updates, and educational content. You may opt out at any time by replying STOP to any text message or by emailing [email protected].

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party vendors who assist us in operating our website and delivering our services, such as CRM platforms, email delivery services, and SMS providers. These parties are bound by confidentiality obligations.
• Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us at [email protected].

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the information below.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the effective date at the top of this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: